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For refunds, 98% of the time instant paypal refund is offered. However under certain circumstances instant refunds are not permitted by PayPal (e.g. over time limit, payer account issues, etc). 

LT points = store credit ! 10 LT points = $1, LT points are added into your account by our staff manually.

We will add LT points into your account as store credit.  1 LT points = $0.1, please Email at: sales@lightake.com
 when you want to get your store credit in your lightake account.

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